Date & Time
Tuesday, September 19, 2023, 11:15 AM - 12:45 PM
Name
Recruitment and Retention in High-Performing Organizations
Speakers
Cathy Bergland, CB Leadership Group
Audience
NHA, AFC, CALD, RN
Description
In this presentation, participants will see how to use the Performance Excellence (Baldrige) criteria related to workforce in order to improve recruitment and retention of staff. There will be a specific focus on culture, engagement, career pathways, and how to leverage vendor partnerships in this arena.
Learner Objectives:
  1. Understand the importance and role of workplace culture (CULTURE).
  2. How to creatine effective employee engagement with feedback loops (ENGAGEMENT).
  3. Leverage vendor partnerships for data and capturing the voice of the employee (VENDOR PARTNERSHIPS).
  4. Devise career development pathways (CAREER PATHWAYS).
  5. Develop and define roles for strategic workforce committees and focus groups.
Location Name
Grand Gallery DEF (DeVos Place)
Post-Test
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