Every citation tells a story - and often, it begins with a small oversight that grows into a major regulatory issue. In this session, we will explore Michigan’s top 10 citations, examine the most pressing regulatory challenges, and highlight recent changes to the survey process. Discover how focusing on small, proactive steps in your daily operations can create a ripple effect that strengthens compliance, improves care, and protects your facility from costly deficiencies.

Nurse Learner Outcome: At the conclusion of this session 80% of the participants ill self report an increase in knowledge of the top Regulatory issues and top citations found during the survey process.

Learner Objectives:

• Identify the top 10 citations in Michigan and the underlying factors that lead to them.
• Explain the current survey process and recent changes.
• Recognize key regulatory issues and learn practical strategies to address them before they escalate.