Non-clinical departments play a critical supportive role in assuring not only excellence in resident care and outcomes, but of satisfaction and even community reputation. This panel discussion will tie together the challenges, innovations, and future best practices in Dietary, Activities, and Maintenance departments, allowing for deeper understanding and collaboration between senior living professionals of all disciplines serving residents in LTC, AL, Memory Care and other care settings.

Learner Objectives:

1. Understand 3 ways in which Dietary, Activities, and Maintenance departments can upgrade their offerings for positive impacts on resident satisfaction.
2. List 2 best practices in the dietary department that can lead to tighter budget control without sacrificing (and possibly improving) quality & satisfaction.
3. Implement 3 creative enrichment activities that cater to the new generation of incoming residents.
4. Explain how investments in quality maintenance practices can help control costs.