Date & Time
Tuesday, September 9, 2025, 2:30 PM - 3:30 PM
Name
A Leadership Guide to Communication and De-Escalation
Speakers
Kasey Meyer, AHI Integrative Health and Wellness
Audience
NHA, AFC, CALD, RN
Description

This presentation prepares health care leaders to drive a culture of safety and emotional intelligence within their organizations. The session focuses on equipping leaders to recognize signs of mental health distress, implement de-escalation strategies, and reduce over-all risk through team support, collaboration, and wellness strategies.

Learner Objectives:

  1. Identify leadership strategies to recognize and address early signs of mental health distress in residents and staff through evidence-informed communication practices.
  2. Apply de-escalation techniques and organizational protocols within care teams to reduce conflict, improve resident outcomes, and enhance workplace safety.
  3. Promote a culture of collaboration and staff resilience by implementing peer support models and leadership-driven self-care initiatives.
Location Name
Ballroom C (DeVos Place)