Kaile Hilliard, MSW, LCSW, is the Co-Founder and CEO of Granite Peak Healthcare Solutions, a national consulting firm supporting skilled nursing and assisted living providers. A former Colorado State Surveyor and with more than 16 years of consulting experience, she specializes in regulatory compliance, quality improvement, and person-centered care. As a licensed clinical social worker, Kaile integrates medical social work principles with clinical education to help nurses and interdisciplinary teams implement evidence-based, non-pharmacological approaches to pain management that improve resident outcomes, reduce medication reliance, and strengthen survey readiness.