Skilled nursing facilities have experienced a shift in the demographic population that includes a mix of long-term resident's who may be younger or may be elder's complemented by short term folks admitted for short term acute rehabilitation. The service needs and expectations are distinctly different between these populations and can often be difficult to manage within the operations. In order to successfully manage the delivery of services we must understand the expectations, goals and preferences of these populations.

Nurse Learner Outcome:

Learner Objectives:

1. Define long-term resident and associated characteristics.
2. Define short-term resident and associated characteristics.
3. Examine service expectations associated with the long-term resident.
4. Examine service expectations associated with the short-term resident.