Date & Time
Tuesday, May 5, 2026, 10:00 AM - 11:00 AM
Name
How Defensible is Your Community - Assisted Living
Speakers
Erica Holman, Maisel Klausen
Audience
NHA, AFC, CALD, RN
Description
Review your community’s processes and responses to critical events and concerns and how to increase defensibility through communication, customer service, and documentation.
Learner Objectives:
- Explain three ways to increase defensibility of your assisted living community.
- Define two characteristics of defensible care and services.
- Describe the legal orientation of the treatment plan and clinical record.
Location Name
Peninsula V