Agenda

Wednesday, November 8, 2023
2:00 PM - 4:00 PM (EST)
Bronze Award Workshop: Part 1
Friday, November 10, 2023
2:00 PM - 3:30 PM (EST)
Bronze Award Workshop: Optional Office Hours
Wednesday, November 15, 2023
2:00 PM - 4:00 PM (EST)
Bronze Award Workshop: Part 2
Friday, November 17, 2023
2:00 PM - 3:30 PM (EST)
Bronze Award Workshop: Optional Office Hours

Facilitator

Cathy Bergland
Cathy Bergland
Cathy Bergland has served at Presbyterian Homes & Services (based on Minnesota) since 1986 in various roles, most recently in the area of Leadership Development. She is also with CB Leadership Group, a consulting and training organization focusing on leadership development, intercultural competence, and performance excellence. Cathy received her undergraduate degree in Music Therapy from the University of Wisconsin-Eau Claire, her MBA from the University of St. Thomas, and is also a licensed Nursing Home Administrator. She has filled adjunct faculty positions with the University of Wisconsin-Eau Claire (Health Care Administration) and Bethel University (MBA Program). She is a Qualified Administrator (QA) for the Intercultural Development Inventory (IDI). She also has 15 years of experience with the Baldrige Performance Excellence Criteria.

Cathy currently sits on the AHCA/NCAL National Quality Award Board and also serves the program in roles of Judge, Trainer, and Independent Examiner.