Full Name
Jennifer Belden
Job Title
Bureau Director
Company
State of Michigan Licensing and Regulatory Affairs
Speaker Bio
Jennifer Belden is the Director for the Bureau of Survey and Certification, in the department of Licensing and Regulatory Affairs. In her role, she oversees the federal survey and certification process for both long-term care as well as acute and continuing care facilities in the state of Michigan. As Michigan’s CMS State Agency Director, she also serves as the Region 5 representative on behalf of the Association of Health Facility Survey Agencies (AHFSA). Jennifer brings over a decade of healthcare experience in acute and continuing care and is passionate about leveraging respectful and empathic dialogue to achieve mutual purpose. She holds a BA in Organizational Management from Spring Arbor University as well as a Master of Science degree from Trine University with a specialization in Healthcare Administration. She also holds two board certifications as a Patient Experience Professional (CPXP) and Healthcare Ethics Consultant-Certified (HEC-C). Additionally, Jennifer has received extensive communication training including several certificates in conflict resolution, positive psychology, and restorative justice practices.