Understanding the language of the regulations and the emphasis of the new survey process will improve not only survey outcomes but the way resident and patient care is provided. Participants will become familiar with the very tools that the surveyors use to determine if you are in compliance with federal regulations. Learn how to be best prepared for survey.

Nurse Learner Outcome:

Learning Objectives:

1. Describe methods to internally limit and identify potential areas of deficiencies that will ultimately improve patient care and outcomes.
2. Understand the New Survey process and Expanded F-tags.
3. Discuss how to incorporate the Critical Element Pathways into the QAPI process as a benchmark for standard of practice.
4. Examine how to use the CEP to drive resident satisfaction with care.

Nurse Learner Outcome:

Learner Objectives:

1. Discuss the purpose of a Plan of Correction.
2. Identify the 5 elements of the Plan of Correction.
3. Examine the layout of a CMS 2567 (Statement of Deficiencies).

Nurse Learner Outcome:

Learner Objectives:

1. Identify the Purpose of and IDR and IIDR.
2. Examine the layout of a CMS 2567 (Statement of Deficiencies).

How many times a week do you ask yourself, "Is this reportable? Is this an allegation of abuse?" This session answers that question and several more. We clarify definitions, detail how to conduct and thorough investigation, report to the state, and prepare for a survey.

Nurse Learner Outcome:

Learner Objectives:

1. Define abuse (including neglect, misappropriation, and exploitation.)
2. Identify the steps in an investigation.
3. Discuss the process for reporting through the Michigan Facility Incident reporting (FRI) system.

Confused about the difference between Quality Measures and 5 Star rating and measures? What impacts does each make? Join us for this session and learn about how they are similar yet different , what makes it to the Care Compare site and how to use the data from these measures to improve the care in your facility.

Nurse Learner Outcome:

Learner Objectives:

1. Identify five public quality reporting measures that can be utilized within the QAPI program.
2. List 3 impacts that can result from the 5 Star Rating.
3. Describe the MDS assessment's value to quality reports and its limitations.

Nurse Learner Outcome:

Learner Objectives:

1. Define the requirements of the Patient Advocate Law.
2. Identify legal guardianship.
3. Discuss Advanced Care Planning.

Nurse Learner Outcome:

Learning Objectives:

1. Discuss the qualities of a nurse leader.
2. Explain the difference between Supervision/management and leadership.
3. Identify the differences in the Nurse Practice Act between RN and LPN.
4. Describe how empowerment can impact the Nursing Department.
5. List the 5 rights of delegation.

Nurse Learner Outcome:

Learner Objectives:

1. Identify the greatest challenges faced by the participants.
2. Discuss barriers to time management and delegation.
3. Describe stress management techniques.

Are you confused as to what to do first? What your priorities should be? What is expected of you regarding the new regulations? This presentation will provide some insight to these and other questions you might have. Come and receive some tools that will assist you in your daily approach to providing quality care for your residents.

Nurse Learner Outcome:

Learner Objectives:

1. List 3 opportunities for communication on a daily basis.
2. Describe 2 of the changes in the new guidance for surveyors.
3. Learn strategies for implementing the new and revised regulations.

The Facility Assessment and QAPI are often treated like a "paper compliance" process and are not given the due diligence and respect it deserves. Properly implemented the Facility Assessment provides a roadmap for meeting quality outcomes. When used effectively, QAPI is simply the way that we do business. QAPI provides the tools for nursing homes to become the best that they can be. Learn to use tools that simplify the process.

Nurse Learner Outcome:

Learner Objectives:

1. Define the role of the Director of Nursing in completing the Facility Assessment.
2. Identify basic QAPI concepts.
3. Define elements of QAPI.
4. Describe the process of systematic evaluation."

Nurse Learner Outcome:

Learner Objectives:

1. Describe how to improve recruitment processes.
2. Examine how to expand Retention Practices.
3. Identify how to deploy improved communication strategies.

As a DON you may or may not be responsible for actually performing the role of the DON. However, as the DON you will be responsible for knowing what to expect from the infection Preventionist (IP) and the process of Infection Prevention within your facility. As we learn more about Antibiotic resistance it becomes more imperative that our facilities have implemented serious Antibiotic Stewardship (AS) plans and processes. Join us for this presentation and explore Infection Prevention (IP) from the DON's perspective. Journey with us through the Survey tags that must be met as well as how to hire an IP. Take the resources provided and when back home check out your IP and AS program to determine if you have all that you need!

Nurse Learner Outcome:

Learning Objectives:

1. Verbalize an overview of the Infection Prevention and Control Program essentials and regulations associated with the program.
2. List the 7 Core Elements of Antibiotic Stewardship.
3. Describe how to select, mentor and support the Infection Preventionist with consideration of F882.
4. Discuss communication strategies for working with facility leadership in support of the Infection Prevention and Control Program.

Psychotropic medications are under greater scrutiny not only by CMS but also by providers, residents, and families. Dose reduction for psychotropic medications is not a well researched area and requires understanding classes of medication, residual behaviors, behavioral triggers, and the impact of dose reduction even when the medication is not treating a symptom effectively will improve the dose reduction process.

Nurse Learner Outcome:

Learner Objectives:

1. Identify triggers leading to behavioral symptoms.
2. Describe staff actions that worsen behaviors.
3. Discuss approaches to reduce psychotropic medication administration.

Don't let how you address pain be your biggest pain this year. Join this session to improve how your facility provides residents with care and services to address and manage pain in order to support their highest practicable physical, mental, and psychosocial well-being, in accordance with their plan of care, current professional standards, and the resident's goals and preferences.

Nurse Learner Outcome:

Learner Objectives:

1. Examine what's new with pain management.
2. Discuss what your current pain management program looks like?
3. Using the Pain Management and Recognition CEP to assess your program.

As we continue to embrace changes within our healthcare industry, let’s come together to strategize how we can effectively provide safe and thorough documentation. To maintain resident safety and legal protection for yourself and your employees. The legal liability of healthcare professionals continues to be on the rise as we will discuss active cases of healthcare professionals potentially facing criminal charges. We will further discuss the importance of understanding the level of responsibility with documentation from both a regulatory and legal liability standpoint. Work side-by-side with one another as we discuss how an effective compliance and risk management program is essential to mitigate potential risk and improve quality of care.

Nurse Learner Outcome:

Learner Objectives:

1. Discuss findings in medical records and the level of responsibility within their roles to help protect their residents, themselves and their organization from both a regulatory and legal standpoint.
2. Identify the risk associated with potential criminal cases against healthcare professionals.
3. Describe the importance of auditing documentation for improving quality of care, compliance and mitigation of potential risk.