UP Education Conference Agenda at a Glance
8:30 AM - 9:30 AM | Registration & Breakfast Foyer | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9:30 AM - 9:45 AM | Welcome & Opening Remarks Ballroom I | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9:45 AM - 10:45 AM | Opening Keynote: Leadership & Resiliency Ballroom I NHA, AFC, CALD, RN | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
11:00 AM - 12:00 PM | Attracting and Retaining Senior Living Employees Part 1 Peninsula V NHA, AFC, CALD, RN | Improving Compliance with F686: The 4 D's for Non-Clinicians (or anyone!) Ballroom I NHA, RN | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12:00 PM - 12:45 PM | Networking Luncheon Ballroom II | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12:45 PM - 2:15 PM | Hot Topic: Regulatory Updates Including CMS Minimum Staffing Rule, Facility Assessment, Medication Aides, CNAOnline, and Top 10 Citations Ballroom I NHA, RN | Attracting and Retaining Senior Living Employees Part 2 Peninsula V NHA, AFC, CALD, RN | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
2:30 PM - 3:30 PM | Managing & Engaging Gen Z in the Workplace Ballroom I NHA, AFC, CALD, RN | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
3:45 PM - 5:15 PM | Administrator/DON Roundtable Ballroom I NHA, RN | The HIVE - Assisted Living Roundtable Discussions Peninsula V NHA, AFC, CALD, RN | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
5:15 PM - 6:15 PM | Happy Hour Ballroom II |
8:00 AM - 8:30 AM | Registration & Breakfast Foyer | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
8:45 AM - 9:45 AM | QAPI Approach Fall Preventions Ballroom I NHA, AFC, CALD, RN | Elder Law Review: POAs, Activation Peninsula V NHA, AFC, CALD, RN | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
10:00 AM - 11:00 AM | Employment Law Update Ballroom I NHA, AFC, CALD, RN | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
11:15 AM - 12:15 PM | Managing Managed Care Ballroom I NHA, RN | Quality Assurance Performance Improvement in Assisted Living - Just Good Business Peninsula V NHA, AFC, CALD, RN | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12:15 PM - 1:00 PM | Ask Us Anything Panel & Luncheon Ballroom II NHA, AFC, CALD, RN | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1:00 PM - 2:30 PM | Reimbursement Update & HIDE Ballroom I NHA, RN | Cybersecurity Trends and Practical Applications Peninsula V NHA, AFC, CALD, RN | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
2:45 PM - 3:45 PM | "System"atically Approaching Person Centered Care Ballroom I NHA, RN | MIOSHA: What to Expect During Inspection Peninsula V NHA, AFC, CALD, RN |
Detailed Agenda & Session Descriptions
8:30 AM - 9:30 AM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9:30 AM - 9:45 AM | Melissa Samuel, Health Care Association of Michigan | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9:45 AM - 10:45 AM | Jon Barch, Northern Michigan University Leadership for resiliency: Psychological need-supportive workplaces are good for client, co-worker, and manager wellness.
Nursing care facilities can be extremely stressful workplace environments. Burnout, disengagement, employee turnover, and a variety of other mental and physical health related issues are common challenges for nurses and other employees. In this educational session you will learn about creating social contexts that support psychological need satisfaction, which enhances everyone’s resilience when faced with stressful environments. Institutional leaders and managers play a key role in establishing these need-supportive social contexts; however, this session will remind us that everyone makes a difference. Nurse Learner Outcome: After this session, participants will have greater knowledge and understanding related to both basic and applied research, which has demonstrated that conditions supporting people’s basic psychological needs for autonomy, competence, and relatedness foster the most volitional and high-quality forms of motivation and engagement for activities, including enhanced performance, persistence, and creativity. On the other hand, when these psychological needs are not supported or perhaps thwarted within a social context, psychological and physical wellness suffer. Domains of research include nearly all aspects of human socio-cultural institutions (family, education, justice system, government, religion, etc…) with one of the largest applications being in healthcare contexts. Learner Objectives:
| ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
11:00 AM - 12:00 PM | Dea Kent, Indiana University Kokomo This session will be beneficial for non-clinicians as well as clinicians as F686 is discussed through the lens of compliance. How can a facility, leadership and staff better achieve compliance in the complexity of wound prevention? Through the use of the strategies of Discover, Discuss, Document and Debrief, along with utilization of tools to help ensure these steps which will include rich discussion and audience participation, this session will provide valuable information to strengthen the approach to this regulation. Nurse Learner Outcome: The nurse learner will discuss components compliance in a wound prevention program. Learner Objectives:
| Michael Marlow, Watercrest Senior Living Group Our wonderful industry faces many headwinds. Lower occupancy and revenue, a largely misinformed public on who we are and what we do and extreme difficulty in attracting and retaining employees. In this highly interactive session, we will discuss how we MUST treat our employees, both current and future, just as we treat our customers - as true individuals! In addition, we must "sell" our employees on the overall Experience of working in senior living. There are many heroic efforts going on each and every day and when we share that with our current labor force, we can make great strides to having staffing issues become a thing of the past! Nurse Learner Outcome: At the end of this session, participants will have some actionable tools to assist in our ongoing labor issue. Learner Objectives:
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12:00 PM - 12:45 PM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12:45 PM - 2:15 PM | Victoria Burlew, Lebenbom & Rothman Consulting Andrew Rothman, Lebenbom & Rothman, PC This interactive session will start out with HCAM leadership updating participants on the intent of the new CMS Minimum Staffing rule and its impact on the industry. Then legal counsel will provide an in-depth review of the additional facility assessment requirements that go into effect on 8/8/2024. Next, we will discuss the top 10 citations in the past 12 months across Michigan. Join in the problem-solving - how do you prevent these citations and repeat citations in your homes? We will also provide an update on the Medication Aide legislation and what needs to be accomplished before programs will be up and running. Lastly, we review the Rules for CNAs and using the CNA Registry. We introduce CNA Online and describe how you might use this to train your team.
Nurse Learner Outcome: The participants will self-report a knowledge gain in the regulatory expectations as seen in CMS survey results and changes in state and federals laws and rules. The participants will self-report a knowledge gain in resources to assist them.
Learner Objectives:
| Michael Marlow, Watercrest Senior Living Group | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
2:30 PM - 3:30 PM | Jon Barch, Northern Michigan University Gen Z understands the importance of purpose and passion as much or more than previous generations; so, how can mangers help them ignite their workplace motivation? This presentation will briefly review the science of generational differences in personality, motivation, and behavior. Next, we will discuss universal principles of human motivation. Finally, we will explore ways to connect across generational differences in the workplace by examining the differences in our perceptions of what paths lead to psychological need satisfaction and motivational enhancements. Nurse Learner Outcome: After this session, participants will report a knowledge gain related to the causes and consequences of generational differences in workplace communication, motivation, personality, and behavior on the post session evaluation. Learner Objectives:
| ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
3:45 PM - 5:15 PM | Wayne Johnson, Norlite Nursing Center During this interactive session, join moderators Maureen Cary & Wayne Johnson in discussing and sharing roadblocks and best practices based on today's earlier presentations. We will cover workforce challenges, staffing agencies and challenges in controlling costs. Participants and moderators will dive into "real life" scenarios, road blocks, facility best practices and identify opportunities for improvement and solutions that will promote optimal care of residents and facility operations.
Nurse Learner Outcomes:
Learner Objectives:
| Victoria Burlew, Lebenbom & Rothman Consulting Jennifer Post, Health Care Association of Michigan Using a “Roundtable Format” attendees will engage in information gathering and sharing on numerous topics relevant to all levels of owners/operators/staff in all Michigan assisted living homes including HFA, AFC and non-licensed communities where assisted living services are available. Nurse Learner Outcomes:
Learner Objectives:
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
5:15 PM - 6:15 PM |
8:00 AM - 8:30 AM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
8:45 AM - 9:45 AM | Victoria Burlew, Lebenbom & Rothman Consulting Is your team challenged with residents who have frequent falls? Are you struggling to find interventions to help residents be safe and have independence too? Perhaps, you are looking in the wrong place. The challenge may not be with the residents; it may be with the Fall Prevention Program and the systems we have in place to support our residents and staff. Learn how to conduct a root cause analysis of your system and improve that. Refurbish your action planning process. And build a monitoring system that includes thresholds and checkpoints to continuously sustain and improve your Fall Prevention Program. Nurse Learner Outcome: Participants will self-report a knowledge gain in applying the principles of QAPI to improving their Fall Prevention Programs. Learner Objectives:
| Andrew Rothman, Lebenbom & Rothman, PC Surrogate decision making is a complex legal matter. Are you confused? Do you have the right paperwork? In this session we outline the powers of guardians, patient advocates, DPOAs, and conservators. We review the Michigan Do-Not-Resuscitate Law. Nurse Learner Outcome: At the conclusion of this session, participants will self-report a knowledge gain in the validity of surrogate decision maker documents. Learner Objectives:
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
10:00 AM - 11:00 AM | Grant Pecor, Barnes & Thornburg LLP Coming off a whirlwind of labor and employment changes in 2023, this year has already gotten off to a fast start requiring facilities to modify their approach to how they deal with their employees. This session will provide an update on those areas of labor and employment law most likely to impact facilities going forward and discuss strategies to minimize potential liability and disruptions to operations. Nurse Learner Outcome: At the conclusion of this session, participants will gain a better understanding of developments under federal and state law impacting workplace interactions and decision-making. Learner Objectives:
| ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
11:15 AM - 12:15 PM | Tuonisia Turner, Mix Solutions, Inc. This interactive lecture provides knowledge, essential tools, best practices and key steps to implement immediately for managed care success. Knowledge of the nuts and bolts of preparing for and working with managed care daily will be given through this deep dive along with system development encompassing contracting, case management and billing. Attendees will leave with tips, tricks and techniques to navigate the many nuances of managed care and how that equates to operational and financial success. Nurse Learner Outcome: At the conclusion of this session, participants will self-report a knowledge gain of the how to manage Managed Care contracts and maximize the reimbursements available on the post session evaluation. Learner Objectives:
| Victoria Burlew, Lebenbom & Rothman Consulting Quality Assurance Performance Improvement is emerging as an industry standard across all long-term care communities not just SNF. This sessions reviews the requirements for HFA and AFC and then introduces the Elements of a QAPI plan. Join us to learn anew or just refresh your memory. Leave with steps to your own plan. Nurse Learner Outcome: Participants will self-report a knowledge gain of the elements of a Quality Assurance Performance Improvement Plan and use of two tools. Learner Objectives:
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12:15 PM - 1:00 PM | Jennifer Post, Health Care Association of Michigan Melissa Samuel, Health Care Association of Michigan Michael Batts, Health Care Association of Michigan Richie Farran, Health Care Association of Michigan Ask us anything! What are your burning questions or need to know issues? Come join the HCAM leadership team in a Q&A session to cover what you want and need to know. Please feel free to submit questions in advance HERE.
Nurse Learner Outcome: At the conclusion of this session, participants will self-report a knowledge gain in critical issues related to long term care services. Learner Objectives:
| ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1:00 PM - 2:30 PM | Jon Lanczak, Plante Moran Michael Batts, Health Care Association of Michigan This program will provide Michigan skilled nursing facilities an overview of the changes in rate setting, initial and final settlements, and related limits as allowed by the State Plan Amendment 0013 and audit requirements. The rate setting methodology was changed for state fiscal years 2022 and 2023 to recognize the financial toll on providers through the pandemic. The rates will be based on the actual provider costs from their Medicaid cost reports for fiscal year 2022 and 2023. This rate methodology change flows through to the settlement for these years and directly impacts the amount of QAS paid based on these rates. The program will also present the latest information regarding the development of a new reimbursement system for skilled nursing services. MDHHS and HCAM along with other stakeholders have been meeting frequently to design this system. The program will also provide an overview of the MI Health Link transition to a HIDE SNP. Types of D-SNP's will be discussed, along with information regarding how the HIDE SNP transition will effect providers going forward. Nurse Learner Outcome: At the conclusion of this educational activity, participants will self-report on the post session evaluation a knowledge gain of potential changes to Medicaid reimbursement for FY 2025.
Learner Objectives:
| Jim Marquardson, Northern Michigan University College of Business Cybersecurity threats are increasing. Increasingly, attackers leverage artificial intelligence (AI) to increase their chances of success. In this presentation, Dr. Jim Marquardson will share the latest research on cybersecurity threats. He will focus on key actions that individuals can take to protect themselves and their organizations. Nurse Learner Outcome: At the conclusion of this session, participants will be able to recognize cybersecurity threats. Learner Objectives:
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
2:45 PM - 3:45 PM | Douglas Campbell, Lebenbom & Rothman Consulting Care planning has become fragmented and a siloed approach where each Interdisciplinary Team Member is building care plans that addressed their problem areas for the resident instead of looking at each resident holistically and understanding the interrelation between the problems/issues for each resident and discussing them with the resident and create a person-centered plan of care that brings their desire on how they desire their issues/problems to be addressed in their plan of care. Let's discuss how we can make that happen through a body system focus. Nurse Learner Outcome: At the conclusion of this session, participants will self report a knowledge gain in the steps to person care planning that reflects the resident voice using a body systems approach. Learner Objectives:
| Aaron Gundrum, Michigan Occupational Safety and Health Administration (MIOSHA) / Consultation, Education & Training (CET) Division This session will present the state of MIOSHA’s 2024 goals and initiatives. The presentation will outline the inspection process in relation to the healthcare sector. In addition, it will identify applicable programs and services available to the healthcare sector to meet and exceed applicable MIOSHA health and safety regulations. Nurse Learner Outcome: At the conclusion of this session, participants will self-report a knowledge gain of the MIOSHA inspection process in healthcare facilities on the post-session evaluation. Learner Objectives:
|